We are fortunate in the Houston area that our winters are mild. However, we do experience a cold snap now and then and the following information may be helpful in preparing your home for freezing conditions. As a rule of thumb if the expected temperate falls below 26 degrees or stays below freezing for an extended period, freeze damage can occur to your pipes.
1. Protect your water pipes by:
a. Insulate any exposed outdoor pipes with insulating materials available at any hardware stores.
b. Disconnect hoses from outside faucets and cover faucet with an insulating styrofoam cap or wrap with a foam insulation tubes, towels etc and duct tape
c. Valve off sprinkler system and drain if possible. Also insulate any exposed piping on your sprinkler system.
d. Locate your homeowner’s cutoff valve where your water line enters your house. If you cannot find this valve or it is not working, contact a plumber and have it repaired or located, so that if you have a leak or broken pipe in your home, you will be able to turn your water off quickly.
e. If you are going to be away from your home during freezing weather, turn your water off at your homeowner’s cut-off valve and drain your faucets. If you cannot locate your house cut-off valve, contact Regional Water Corporation at 281-897-9100 and request a temporary turn-off at your water meter. Do not operate the valve at the water meter. This valve is only to be operated by authorized District representatives. If a major customer leak is found and no one is at home, MUD representatives will turn water off to prevent additional water damage to home or business and minimize the impact on your water bill.
f. Remember, if you drain your hot water heater, follow the manufacturer’s instructions and turn the electrical power or gas supply off so the unit does not overheat.
g. Do not let inside faucets drip. If everyone lets their faucets drip, this can place a burden on your water system, cause low pressure and defeat the purpose of dripping faucets in the first place.
2. Protect your pets against cold weather by bringing animals inside or put in garage.
3. Protect your plants by covering sensitive plants with blankets or sheets.
Regional Water Corporation’s goal is to provide professional and personal customer service by utilitizing technology, hard work, and hands on management to meet and exceed our client’s expectations.
Regional Water has been granted Water Operations Company and Wastewater Operations Company Certificate by the Texas Commission on Environmental Quality (TCEQ) to provide operational services in the State of Texas.
Our operators have Class “A”, “B” and “C” certification levels in both water and wastewater operations as issued by the TCEQ. The Class “A” certification level is the highest operator certification level issued in Texas.
Regional Water Corporation presently provides operational services for approximately 17,000 metered residential and commercial connections.
Operation and maintenance of Water Supply Plants
Operation and maintenance of Wastewater Treatment Plants
Operation of Wastewater Lift Stations
Billing and Collection services
24 / 7 Emergency Response
Fire Hydrant Maintenance
Industrial Waste Monitoring
Meter Replacement Program
New construction service to include water tap installation and applicable required inspections
Preventative maintenance programs
Sewer line jetting and televising
Smoke testing of sewer line
Stormwater permit management
24-Hour Phone Number
P. O. Box 690406
Houston, TX 77269-0406
Regional Water will be closed the following days during the Holiday Season:
Closed November 23rd and 24th
Closed December 25th and 26th
Closed January 1st