Frequently Asked Questions
Check faucets and toilets for leaks. A slow drip faucet can waste 15 to 20 gallons of water a day. A leaking toilet can waste up to 100 gallons of water a day.
Upon termination of service, the District will apply the deposit to unpaid charges and the excess, if any, will be refunded to the Customer. No interest will be paid by the District on such deposit.
Yes, your District's water bills are mailed in bulk from Regional Water's Corporate office. If you do not receive your water bill, contact our billing department at (281) 897-9100 for your current balance.
Each water District has a set due date each month. Select your district or neighborhood in the Search Box to see this month's due date.
Contact our office between 8:00 am – 5:00 pm, Monday through Friday at (281) 897-9100.
Select your district or neighborhood in the Search Box to see if you can pay by credit card.
Payments can be mailed to:
Regional Water Corporation
P. O. Box 690406
Houston, TX 77269-0406
Payments in person at our physical address:
Water account payments can be made in person
Monday – Friday from 8:00 am to 4:00 pm
12841 Jones Rd, Suite 120
Houston , TX 7707
Billing department is open to walk in customers: 8:00am-4:00pm
Billing department telephones are answered: 8:00am - 5:00 pm
2024 HOLIDAY CLOSURES:
11/27/24: Closing at 11:00AM
11/28/24: CLOSED
11/29/24: CLOSED
12/24/24: CLOSED
12/25/24: CLOSED
2025 HOLIDAY CLOSURES:
January 1, 2025
Winter Weather Preparation:
This page is solely for assistance with Regional Water Corporation customer service and is in no way under control or direction of the District in which Regional Water provides said information.